Welcome to Bakhtor Tour & Travels. These Terms & Conditions govern your use of our services. By booking a package or using our services, you agree to abide by these terms.
1. Booking and Payment
1.1 Booking Confirmation: A booking is confirmed only when a deposit is received, and you receive a confirmation email from Bakhtor Tour & Travels.
1.2 Payment Terms: Full payment is required at least 30 days before the start of the tour. For bookings made within 30 days of the departure date, full payment is required at the time of booking.
1.3 Payment Methods: Payments can be made via bank transfer, credit card, or other methods as specified by us.
2. Cancellation and Refunds
2.1 Cancellation by the Client:
- Cancellations made 30 days or more before the departure date will receive a full refund minus a processing fee.
- Cancellations made 15-29 days before the departure date will receive a 50% refund.
- Cancellations made less than 15 days before the departure date will not be eligible for a refund.
2.2 Cancellation by Bakhtor Tour & Travels: We reserve the right to cancel a tour due to unforeseen circumstances or lack of participation. In such cases, clients will receive a full refund.
2.3 Refund Process: Refunds will be processed within 14 business days of receiving the cancellation request.
3. Changes to Bookings
3.1 Client-Initiated Changes: Any changes requested by the client after booking confirmation are subject to availability and may incur additional charges.
3.2 Bakhtor Tour & Travels-Initiated Changes: We reserve the right to make changes to the itinerary or accommodations due to unforeseen circumstances. Clients will be informed of such changes as soon as possible.
4. Travel Insurance
4.1 Requirement: It is highly recommended that clients purchase comprehensive travel insurance covering trip cancellation, medical expenses, personal accidents, loss of personal belongings, and other potential risks.
4.2 Responsibility: Bakhtor Tour & Travels is not responsible for any costs incurred by the client due to lack of travel insurance.
5. Responsibilities and Liabilities
5.1 Client Responsibilities: Clients are responsible for ensuring they have valid travel documents, including passports and visas, and for adhering to the laws and regulations of the destinations visited.
5.2 Liabilities: Bakhtor Tour & Travels is not liable for any injuries, losses, or damages caused during the trip. This includes, but is not limited to, delays, natural disasters, political instability, and other events beyond our control.
6. Health and Safety
6.1 Health Requirements: Clients are responsible for meeting any health requirements and obtaining necessary vaccinations for travel.
6.2 Safety: Clients must follow the safety guidelines and instructions provided by Bakhtor Tour & Travels and its representatives.
7. Privacy Policy
7.1 Personal Information: We collect personal information only for the purpose of booking and arranging travel services. This information will be kept confidential and not shared with third parties except as necessary to fulfill the services.
7.2 Data Security: We implement security measures to protect your personal information from unauthorized access or disclosure.
8. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms shall be resolved in the courts of Budgam District, Kashmir.
9. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at:
Bakhtor Tour & Travels
Address: Naraspura, Budgam 191111
Phone: +91 70517 03857
Email: info@bakhtortourandtravels.com
Website: https://www.bakhtortourandtravels.com/
By booking with Bakhtor Tour & Travels, you acknowledge that you have read, understood, and agree to these Terms & Conditions.